GUDSHO Privacy Policy
This Privacy Policy explains the information that GUDSHO collects when you use its products and services, how that information is used, with whom it may be shared, and your privacy choices.
1. Introduction
This Privacy Policy covers GUDSHO Digital. We provide movie streaming and video distribution and related services through our owned-and-operated websites, including gudsho.com, our branded applications for mobile and connected devices, and our embeddable video players (collectively, the “services”).
Acceptance and Changes
By registering for, downloading, or using our services, you accept this Privacy Policy, which is part of our Terms of Service. We may modify this Privacy Policy from time to time. We will post any modified version of our Privacy Policy at https://gudsho.com/privacy-policy. If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.
2. Children's Privacy
We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement.
As a creator, if your content targets children under 13, you must:
- Mark your site/app as "Made for Kids" on the Gudsho VOD platform and relevant app stores.
- Comply with COPPA (Children's Online Privacy Protection Act).
- You are solely responsible for COPPA compliance for your OTT site and/or apps.
3. Data We Collect About You
We may ask for and you may choose to provide the below information, which may include Personal Information, when you use or register for the Gudsho Service and create a subscription account, upload content to or via the Platform, use any of the features or services available on the Platform or contact us directly:
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Name
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Email Address
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Phone Number
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Age or date of birth
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Gender
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Password
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account settings,
user-generated content including comments, photos or videos which you choose to upload or broadcast on the Platform
Other profile information, such as social media account information and profile image (where feature is available) your phone and social network contacts, with your permission information to verify an account such as a form of identification (if requested) any other information that you may otherwise choose to provide us.
We collect this information when you enter it while using our Platform. In some cases, where you access our Platform service available via mobile devices, Smart TVs.
Inferred Information Through Usage and Log data
We may track certain information about the content viewed and your visit to our Platform. This information may include the platform that you just visited, your computer browser information, your mobile phone OS version.
Information We Collect Through Third Party Sources
We may obtain your Personal Information from other sources such as third-parties or other subscribers of the Platform.
If you choose to link, connect or login to our Platform using a social media platform like Facebook, or Google the social media platform may send us your profile and social information such as Email ID, Name, friend's social information, etc.
We may also receive information about you from third parties but will only do so where we have assurances that you have given your permission.
Purposes of Processing
We will only collect and process Personal Information about You where we have lawful basis to do so. Our lawful basis for processing your Personal Information will vary depending on your country, the context in which we collect and use it and the following examples give you as a guide as to which basis we think applies (but if the context changes or other circumstances arise then the lawful basis may also change).
Our primary purpose in collecting your information, including Personal Information from you is to deliver the personalized user experience and the various features.
Please note that should you choose to not provide us consent to collect your information, including Personal Information, we may not be able to perform the contract with you.
Register you on our Platform and create a subscription account or give you guest access, Allow you to Sign Up/ Log In using social media accounts like Facebook etc.,
Provide you with customer or technical support including addressing support queries related to, but not limited to, payment processing, or to diagnose any problems with our servers etc.
Determine your geographic location, to provide you localized content including advertisements, personalized viewing recommendations, allow you to continue watching previous content at another time or on another streaming device, and to determine your Internet service provider to troubleshoot a technical issue, and help us quickly and efficiently respond to inquiries and requests;
If you are a traveler visiting various countries around the world and avail the Platform's services, then we will determine your location using your IP address to determine the relevant Disney+ Hotstar Services which may be offered to you;
To provide you with a personalised service and experience; we do this by linking some or all of your Personal Information with your activity on our Platform across all your streaming devices and associating and storing this information with a unique platform generated identifier that is generated for each user (guest as well as registered user).
When a guest user subsequently registers and creates an account, the information and data relating to such user's past activities gets added to and associated to the registered account.
When you agree to share your precise location based on GPS data, we will combine this information with other information that you provide to us on the Gudsho Service to provide personalised content and advertisements with better accuracy basis your geographic location e.g. you may see more regional content recommendations or advertisements for local establishments, when you share your precise location based on GPS data;
When you agree to share information pertaining to the applications frequently used by you on your device, we will combine this information with other information that you provide to us on the Gudsho Service, to display advertisements that are more relevant to your interest areas e.g. if you frequently use applications related to sporting events, we may serve advertisements of companies or products related to sporting events; and
When you agree to share information pertaining to the content you are exposed to on the apps, we may use this information along with other information that you provide us on the Gudsho, to provide you with personalized content similar to those you watch on television. We may also use this information to serve advertisements more relevant to you as well to understand and analyze your exposure to ads on other platforms to demonstrate the effectiveness of our Platform.
Or otherwise whenever the law requires us to get your permission or where we have stated we may seek your permission in this Privacy Notice.
Financial Information
To make a purchase, you may need to provide a valid payment method (e.g., credit card or PayPal account). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform (i.e. in-app purchase), the payment method stored with the third-party platform will be charged.
If you wish to sell items or earn money from advertising through our services, you must provide an account to receive funds and tax information, which may include your name, address, and taxpayer identification number.
Content
Accountholders may create an account and upload content such as movies, web series, TV Shows, videos, etc.. Your profile may display information about you and your activities. This information may be accessed by others. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, descriptions, tags, etc.) are viewable by others. Your interactions with other users (e.g., comments, "likes," private messages) may be seen by others. You may choose to limit the availability of your profile and videos. For more details, see Section 9.
Other Information You May Submit
You may submit data to us for limited purposes such as requesting customer support; answering a questionnaire; participating in a study or survey; entering contests or sweepstakes; or signing up to receive communications from us or another user.
Automatically-Collected Information
We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our Cookie Policy.
4. How We Use Your Data
We may use your data for the following purposes:
Identification and authentication: We use your data to verify you when you access your account. Operating our services: We use your data to provide our services, process and fulfill orders, provide customer support, and to otherwise comply with our contractual obligations to you. We (and/or our third-party vendors) use your financial information to process purchases made by you and to pay you amounts you have earned.
Communicating with you: We use your data when we communicate with you (e.g., when we respond to customer support or other inquiry).
Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
Customizing your experience: We use your data to personalize the service to you. This may include remembering your preferences for language or volume or displaying videos that you might enjoy, based upon your viewing choices.
Marketing and advertising: We use your data to show you ads on third-party sites. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.
5. With Whom We Share Your Data
We share data with third parties as follows:
As you instruct: We may make your profile and videos available to others as you instruct in using our services. We may share your data with persons to whom you have granted account-level access.
With your consent: We may share your data with third parties where we have obtained your express consent to do so.
Authorized vendors: We may share your data with third-party vendors that help us operate our services, process orders, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
Advertising: We may share your data with advertising companies to display relevant ads to you. Analytics: We may share your data with analytics providers which help us understand how customers are using our services.
6. Data Retention and Deletion
Retention
We retain your data for as long as you have an account. When you close an account, we will delete its content, including its videos. We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.
If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
Deletion
If you close or request that we close your account, we'll delete or anonymise your personal data so it no longer identifies you, unless we're required to keep something or we still need to use it for a legally justifiable reason.
Here are some examples of situations where we're legally allowed or required to keep some of your personal data:
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if there's an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute
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for our legal, tax, audit and accounting obligations
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for our legitimate business interests such as fraud prevention or to maintain security.
7. Your Privacy Choices
We enable you to make numerous choices about your data:
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You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information.
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You may change your account and video privacy settings.
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You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
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You may opt out of receiving commercial emails from us. See Section 10 for more details.
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You may limit the use of cookies. See our Cookie Policy for options.
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You may close your account (which will delete all videos) or delete certain videos.
8. Compliance
Following Gudsho's Terms:
You must always comply with Gudsho's Terms of Service. Gudsho can suspend, limit, or disable your access to
Gudsho On Demand for any violations (with or without notice).
Legal Compliance: You're responsible for following all applicable privacy
laws, including GDPR, CCPA, COPPA, CAN-SPAM Act, and the Video Privacy Protection Act.
Privacy Policy:Your video content and user interactions must comply with
Gudsho's privacy policies.
Children's Privacy: If your content targets
children under 13, you must:
- Clearly mark your site/app as "Made for Kids" on the Gudsho VOD platform and relevant app stores.
- Comply with COPPA (Children's Online Privacy Protection Act). You are solely responsible for COPPA
compliance for your OTT site and/or apps.
Data Processing Agreement: Gudsho's collection and use of personal data is
governed by their Data Processing Agreement.
9. Account and Video Privacy Settings
As part of our services, we offer you the ability to limit the distribution of your content, including your videos. This section explains some of your choices.
Profile
Some of our online subscription plans enable you to "hide" your profile or otherwise make it inaccessible on our website. Your profile will, however, remain accessible to persons who have access to your account or content.
Videos
We enable you to manage the privacy settings of your videos. On gudsho.com, for example, your options, which depend on your subscription plan, may include:
12. Your Responsibilities
You may receive other people's data in using our service. If you receive information from other users, you must comply with all laws, including those concerning privacy, data security, and online marketing.
13. Third-Party Services
We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. For example, if you click on an advertisement, you may be taken to the advertiser's website. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.
You may use our service through third-party sites and to send you offers. For example, you may watch a video that is embedded on a third-party site or use one of our apps on a third-party platform. This Privacy Policy covers our apps and video players, but does not cover any third-party site or any third-party video player.
14. International Data Transfers and Certain User Rights
Location of Data
GUDSHO is based in India. We provide services globally using computer systems, servers, and databases located in Chennai, India.
15. Content Policy Guidelines
All the videos and other content (such as banner, cover, thumbnail images, and product descriptions) must adhere to these content policy guidelines, which may change over time. We own the right to make decisions about whether the content is suitable. In an effort to give a great customer experience, we may prefer not to offer any content or otherwise limit its availability.
We have the right to decide the appropriateness of all content proposed for publication on the service. The content titles carrying persistent or graphic sexually explicit or violent acts, gratuitous nudity, and/or erotic themes ("adult content") are not acceptable for inclusion in the GUDSHO catalog.
