GUDSHO Privacy Policy

This Privacy Policy explains the information that GUDSHO collects when you use its products and services. Read on this privacy policy to know:

  • How GUDSHO uses the information.
  • With whom the information may be shared.
  • How the privacy policy works based on your privacy choices.

1. Introduction

This Privacy Policy of GUDSHO Digital outlines how users (“you,” “your”) can create and manage marketing content, product/service video series, and other educational or creative content. GUDSHO enables customers to create, edit, host, and distribute videos, audio recordings, and other media while measuring viewer and user engagement. These services are offered through our branded online platform for mobile, computers and connected devices, as well as our embeddable video players (collectively referred to as the 'services').

1.1 Acceptance and Changes

By registering for, downloading, or using our services, you accept this Privacy Policy, which is part of our Terms of Service. We may modify this Privacy Policy from time to time. We will post any modified version of our Privacy Policy at https://gudsho.com/privacy-policy. If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.

2. Children's Privacy

We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement.

As a creator, if your content targets children under 13, you must:

  • Mark your site/app as "Made for Kids" on the Gudsho video marketing platform and relevant app stores.
  • Comply with COPPA (Children's Online Privacy Protection Act).
  • Solely be responsible for COPPA compliance for your website and/or apps.

3. Data We Collect About You

We may ask for and you may choose to provide the below information, which may include Personal Information. When you use or register for the Gudsho Service or create a subscription account we may collect Personal Information from you when you visit any of our Websites, contact us with questions or concerns, and/or otherwise interact with our Websites, Media, or Services. We collect the following information from you:

  • Name
  • Phone number
  • User name
  • Email Address
  • Password

You may provide information to your user profile or upload videos, audio recordings, images, or other content to the GUDSHO Website by sharing your data.

This includes profile details such as social media account information, profile images (where available), phone and social network contacts (with your permission), account verification details like a form of identification (if requested), or any other information you choose to share with us.

We collect this information when you enter it on our Platform. This also applies when you access our Platform through mobile devices or smart TVs and occasionally import and upload media directly to the Website or Services from Google Drive.

Please note, that you can choose not to provide certain information; however, this may limit the functionality of our Services.

3.1 Inferred Information Through Usage and Log data

We may track certain information about the content viewed and your visit to our Platform. This information may include the platform that you just visited, your computer browser information, and your mobile phone on both Android and iOS versions.

3.2 Information We Collect Through Third-Party Sources

We may obtain your Personal Information from other sources such as third parties or other subscribers of the Platform.

If you choose to link, connect or login to the GUDSHO platform using a social media platform like Facebook, or Google the social media platform may send us your profile and social information such as Email ID, Name, friend's social information, etc.

We may also receive information about you from third parties but will only do so when we have assurances that you have given your permission.

3.3 Purposes of Processing

We will only collect and process Personal Information about you where we have a lawful basis to do so. Our lawful basis for processing your Personal Information will vary depending on your country, the context in which we collect and use it and the following examples give you as a guide as to which basis we think applies (but if the context changes or other circumstances arise then the lawful basis may also change).

Our primary purpose in collecting your information, including your Personal Information is to deliver a personalized user experience and various features.

Please note that if you choose to not provide us consent to collect your information, including Personal Information, we may not be able to perform the contract with you.

Registering on our Platform and creating a subscription account or giving you guest access, allows you to Sign Up/ Log In using social media accounts like Facebook etc. and provides you with customer or technical support including addressing support queries related to, but not limited to, payment processing, or to diagnose any problems with our servers etc.

Determine your geographic location, to help us provide you with localized content including advertisements, and personalized viewing recommendations, that allow you to continue watching previous content at another time or on another streaming device, and determine your Internet service provider to troubleshoot a technical issue, and help us quickly and efficiently respond to inquiries and requests.

If you are a traveller visiting various countries around the world and avail of the Platform's services, then we will determine your location using your IP address to determine the services that may be offered to you;

To provide you with a personalised service and experience; we do this by linking some or all of your Personal Information with your activity on our Platform across all your streaming devices and associating and storing this information with a unique platform generated identifier that is generated for each user (guest as well as registered user).

When a guest user subsequently registers and creates an account, the information and data relating to such user's past activities get added to and associated with the registered account.

When you agree to share your precise location based on GPS data, we will combine this information with other information that you provide to us on the Gudsho Service to provide personalised content and advertisements with better accuracy based on your geographic location e.g. you may see more regional content recommendations or advertisements for local establishments, when you share your precise location based on GPS data;

When you agree to share information pertaining to the applications frequently used by you on your device, we will combine this information with other information that you provide to us on the Gudsho Service, to display advertisements that are more relevant to your interest areas e.g. if you frequently use applications related to sporting events, we may serve advertisements of companies or products related to sporting events.

When you agree to share information about the content you are exposed to on the apps, we may use this information along with other information that you provide us on the GUDSHO, to provide you with personalized content similar to it. We may also use this information to serve advertisements more relevant to you as well as to understand and analyze your exposure to ads on other platforms to demonstrate the effectiveness of our Platform.

Or otherwise whenever the law requires us to get your permission or where we have stated we may seek your permission in this Privacy Notice.

3.4 Financial Information

To make a purchase, you may need to provide a valid payment method (e.g., credit card or PayPal account). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform (i.e. in-app purchase), the payment method stored with the third-party platform will be charged.

If you wish to sell items or earn money from advertising through our services, you must provide an account to receive funds and tax information, which may include your name, address, and taxpayer identification number.

3.5 Content

Accountholders may create an account and upload videos, raw footage or other media files etc.. Your profile may display information about you and your activities. This information may be accessed by others. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, descriptions, tags, etc.) are viewable by others. Your interactions with other users (e.g., comments, "likes," private messages) may be seen by others. You may choose to limit the availability of your profile and videos.

For more details, see Section 9.

3.6 Other Information You May Submit

You may submit data to us for limited purposes such as requesting customer support; answering a questionnaire; participating in a study or survey; entering contests or sweepstakes; or signing up to receive communications from us or another user.

3.7 Automatically-Collected Information

We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as outlined in our Cookie Policy.

4. How We Use Your Data

We may use your data for the following purposes:

Identification and authentication: We use your data to verify you when you access your account. Operating our services: We use your data to provide our services, process and fulfil orders, provide customer support, and otherwise comply with our contractual obligations to you. We (and/or our third-party vendors) use your financial information to process purchases made by you and to pay you the amounts you have earned.

Communicating with you: We use your data when we communicate with you (e.g. when we respond to customer support or other inquiries).

Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).

Customizing your experience: We use your data to personalize the service to you. This may include remembering your preferences for language or volume or displaying videos that you might enjoy, based on your viewing choices.

Marketing and advertising: We use your data to show you ads on third-party sites. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based on your activities.

Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.

Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.

Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.

5. With Whom We Share Your Data

We share data with third parties as follows:

As you instruct: We may make your profile and videos available to others as you instruct in using our services. We may share your data with persons to whom you have granted account-level access.

With your consent: We may share your data with third parties where we have obtained your express consent to do so.

Authorized vendors: We may share your data with third-party vendors that help us operate our services, process orders, and comply with your instructions and our contractual obligations. This includes payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, and shipment vendors.

Advertising: We may share your data with advertising companies to display relevant ads to you.

Analytics: We may share your data with analytics providers which help us understand how customers are using our services.

6. Data Retention and Deletion

6.1 Retention

We retain your data for as long as you have an account. When you close an account, we will delete its content, including its videos. We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.

If we receive legal process pertaining to your account, we will retain your data for as long as we need to in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.

6.2 Deletion

If you close or request that we close your account, we'll delete or anonymise your data so it no longer identifies you, unless we're required to keep something or we still need to use it for a legally justifiable reason.

Here are some examples of situations where we're legally allowed or required to keep some of your personal data:

  • if there's an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute
  • for our legal, tax, audit and accounting obligations
  • for our legitimate business interests such as fraud prevention or to maintain security

7. Your Privacy Choices

We enable you to make numerous choices about your data:

  • You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information.
  • You may change your account and video privacy settings.
  • You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
  • You may opt out of receiving commercial emails from us. See Section 10 for more details.
  • You may limit the use of cookies. See our Cookie Policy for options.
  • You may close your account (which will delete all videos) or delete certain videos.

8. Compliance

Following Gudsho's Terms: You must always comply with Gudsho's Terms of Service. Gudsho can suspend, limit, or disable your access to the GUDSHO account (with or without notice).

Legal Compliance: You're responsible for following all applicable privacy laws, including GDPR, CCPA, COPPA, CAN-SPAM Act, and the Video Privacy Protection Act.

Privacy Policy: Your video content and user interactions must comply with Gudsho's privacy policies.

Children's Privacy: If your content targets children under 13, you must:

  • Mark your site/app as "Made for Kids" on the GUDSHO video marketing platform and relevant app stores.
  • Comply with COPPA (Children's Online Privacy Protection Act). You are solely responsible for COPPA compliance for your OTT site and/or apps.

Data Processing Agreement: Gudsho's collection and use of personal data is governed by their Data Processing Agreement.

9. Account and Video Privacy Settings

As part of our services, we offer you the ability to limit the distribution of your content, including your videos. This section explains some of your choices.

9.1 Profile

Some of our online subscription plans enable you to "hide" your profile or otherwise make it inaccessible on our website. Your profile will, however, remain accessible to persons who have access to your account or content.

9.2 Videos

We enable you to manage the privacy settings of your videos. On gudsho.com, for example, your options, which depend on your subscription plan may include.

10. Communications from Us

As part of our services, we offer you the ability to limit the distribution of your content, including your videos. This section explains some of your choices.

10.1 Emails

If you create an account, you may receive commercial emails from us. This includes newsletters and offers. You may always opt-out from receiving commercial messages in your account settings. Please note that any opt-out request may take several days to process and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).

10.2 Notifications

GUDSHO can send customer emails or in-app notifications to end users/ viewers. (Note: Certain countries may have legal restrictions in place regarding the receipt of email notifications unless explicitly subscribed to a specific platform.) Please note that by agreeing to our privacy policy you provide complete consent to receive emails and in-app notifications from GUDSHO.

11. Protecting your personal information

We're committed to protecting our user's personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data. However, be aware that no system is ever completely secure.

We have implemented various safeguards including pseudonymization, encryption such as Transport Layer Security (TLS) and AES, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems. In addition, personal data stored in our computer systems are secured by physical security measures.

To protect your user account, we encourage you to:

  • Use a strong password that is unique to your Gudsho account
  • Never share your password with anyone
  • Limit access to your computer and browser
  • Log out once you have finished using the Gudsho Service on a shared device
  • Read more details on protecting your account
  • You can log out of Gudsho in multiple places at once by using the "Sign out everywhere" function on your account page.

If other individuals have access to your Gudsho account (for example if you've permitted them to use your account on a shared device), then they can access personal data, controls, and the Gudsho Service available in your account.

It's your responsibility to only provide individuals with permission to use your account where you're comfortable sharing this personal data with them. Anyone else's use of your Gudsho account may impact your personalized recommendations and be included in your data download.

12. Your Responsibilities

You may receive other people's data by using our service. If you receive information from other users, you must comply with all laws, including those concerning privacy, data security, and online marketing.

13. Third-Party Services

We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. For example, if you click on an advertisement, you may be taken to the advertiser's website. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.

You may use our service through third-party sites and to send you offers. For example, you may watch a video that is embedded on a third-party site or use one of our apps on a third-party platform. This Privacy Policy covers our apps and video players but does not cover any third-party site or any third-party video player.

14. International Data Transfers and Certain User Rights

Location of Data

GUDSHO is based in India. We provide services globally using computer systems, servers, and databases located in Chennai, India.

15. Content Policy Guidelines

All the videos and other content (such as banners, covers, thumbnail images, and product descriptions) must adhere to these content policy guidelines, which may change over time. We own the right to make decisions about whether the content is suitable. To give a great customer experience, we may prefer not to offer any content or otherwise limit its availability.

We have the right to decide the appropriateness of all content proposed for publication on the service. The content titles carrying persistent or graphic sexually explicit or violent acts, gratuitous nudity, and/or erotic themes ("adult content") are not acceptable for inclusion in the GUDSHO platform.

16. How to Contact Us

For any questions, inquiries, or complaints relating to your privacy, please contact us at:

Company: GUDSHO Digital,

Address:

Level 5, Fortius, Plot No.1, Olympia Tech Park,

SIDCO Industrial Estate,Guindy, Guindy Industrial Estate, Chennai,

Chennai City Corporation, Tamil Nadu, India, 600032.

Email ID: info@gudsho.com